Find the Truemed logo during checkout. Exit the Shop Pay pop-up if prompted.
Complete a quick and secure online health assessment through Truemed.
Pay with your HSA/FSA card or a credit card. Follow emailed instructions for easy reimbursement.
HSA/FSA accounts allow qualified customers to pay for eligible health and wellness expenses using pre-tax dollars.
Because these funds aren't taxed before you spend them, your money can go farther when purchasing eligible Marcy fitness equipment through Truemed.
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Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your employer or insurance company.
Because HSA/FSAs use pre-tax money, you're getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in their health.
Marcy has partnered with Truemed to enable qualified customers to use their HSA/FSA funds on eligible purchases. Eligibility depends on individual circumstances and is determined by an independent licensed practitioner through a clinical intake form at checkout. To use your HSA/FSA at Marcy, add eligible products to your cart and proceed to checkout. Select “Pay with Truemed” as your payment method, then complete a clinical intake form. If the practitioner determines medical necessity, a Letter of Medical Necessity (LMN) is issued and your HSA/FSA payment is processed.
Yes. If you prefer to use your regular credit card, Truemed will send you instructions on how to submit for reimbursement from your HSA//FSA administrator.
The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is.
There are thousands of studies showing food and exercise is often the best medicine to prevent and reverse disease. Exercise qualifies as a qualified medical expense with an LMN. Food, supplements, and other wellness purchases qualify as medical expenses if they treat or prevent an illness, and a doctor substantiates the need. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.
There is no cost to you, as long as you are shopping with a Truemed partner merchant.
You can use your HSA/FSA dollars all year long. However, FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st – use it, so you don’t lose it.
Generally it takes 24-48 hours. In some cases, Truemed’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your inbox, check spam, then reach out to us at support@truemed.com for help.
Unfortunately, Truemed’s services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer about information on your HSA or FSA.
Unfortunately, Truemed is currently only available in the United States.
