Customer Reviews

See what real customers have to say about their Marcy equipment

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Tom Dorsey

Recently, I had replacedmy cable. Macy was very helpful. I received my cable replacement Withina couple of days. This is fast, curteous SERVICE!

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Richard Ordoubegian

The ME-706 Recumbent Bike is a well made bike with
great functionality and comfort!

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Roy Sandoval

I purchased an adjustable incline sit up bench. Delivery was fast. The product was very easy to assemble. It is compact and sturdy. It fits my needs exactly. Finally, the price was right.

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Jeff Pennington

Bought my Marci machine used and it was missing several parts. The staff was very helpful and everything fits perfectly. Thank you.

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Cathy Cave
Marcy Foldable Exercise Bike

Perfect bike for what we need. Quiet and very easy to use. My husband is actually using it !! That should speak for itself.

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Linda Berry

I have a fully equipped home gym
MARCY is my #1 of all my gym equipment
GREAT PRODUCTS
EXCELLENT QUALITY

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trd 7m

Great piece of equipment, easy to put together, great instructions, and fast shipping.....very happy with it.

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Teness Tessens

This little board is awesome! It doesn’t look like it would do much. But there’s a variety of exercises you can do with it, and you definitely feel it! It’s relatively easy on your joints too. It’s become my favorite part of my workout routine.

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benerval7

Correct cable. Easy install. Decent quality. The only downside is that Marcy is apparently headquartered in California.

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gudavalli rohan

I tried to install my new M-706 bike yesterday and it truly was a great hassle. The manual does not give clear instructions on how to assemble the bike. I had to view several online videos on how to assemble it, despite which I was not able to fully install it. I am having issues with the slider and have raised a complaint with Marcy. Hopefully it will be resolved soon for me to be able to use my bike.

We’re sorry to hear that assembly has been frustrating. We appreciate your patience and are glad you reached out to our team 🙏 hopefully your issue with the slider will be resolved quickly so you can start enjoying your Marcy Regenerating Magnetic Recumbent Bike. Thank you for your feedback!

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Chad Carson

Quick shipping. I tried to make the same purchase from Amazon and delivery kept getting delayed for a month with no estimate of when the home gym would eventually arrive. I was glad Marcy offered free shipping too!

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Finkster

Excellent equipment and couldn’t ask for anything better!!

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Clifton Cowart

My dad and I got a 9010g smith machine and so far, we are overall very impressed with some minor issues. On the bright side, the installation instructions on Marcy's YouTube channel were amazing, the frame is all made of sturdy metal, and the smith and cable portions of the machine feel smooth and secure. On the other end, there are roughly 3 inches of slack on the cables, multiple pieces had chipped paint out of the box, and the screws for the Olympic sleeve attachments for the smith bar and weight storage rack won't stay tight for long and require semi-regular tightening. To be fair, these are minor annoyances at worst and detract little from the overall rating. I wish I could only take off 1/2 of a star for this. You can't really beat what you get from this for the price, and only time will tell how long the different functions of this lasts.

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Addie Schafer
Rowing machine is smooth, quiet and foldable!

The Marcy Rower fit perfect in the space we have for fitness equipment. The rower is very quiet and smooth. The machine folds up and moves easily on wheels to
place where we need to get the workout in. The digital screen is clear and assembly was easy/directions great!

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Chris Sanchez

Great machine, works smoothly. Everything I need at home.

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Jon Grecco

I love my MWM-990. It is an extremely versatile machine that is easy to use. Changing desired weight is also very simple as you would expect. It is very compact considering all of the exercises it offers, and it is a nice looking machine. My girlfriend thought it would be an eyesore and take up the whole room, but she was pleasantly surprised how small it was and how it looked after it was built. I assembled the machine alone which took some time, but I made sure all parts were in the packaging and it went very smoothly. I put the machine in an area where I tend to hang out so even on lazy days I make sure I get my exercises in. I recommend this machine to anyone looking for a full body workout.

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Mike Higgins

Just purchased and assembled the Marcy Pro SM 4903. I have been lifting weights since the early 80's, so I've had my share of gym time. About 10 years ago, I purchased my first Marcy "Home" Gym MWB 4360 Smith Machine so that I would be able to work out at the house...it served me well, but I wanted to remodel my Gym...after much research, I choose to stick with Marcy because of the great design and durability of the unit, so I narrowed down my choice to the SM 4903 Smith Machine. It's layout is well thought out and has everything that I need...It came in 4 boxes that were manageable even by myself. After careful study of the install instructions, the assembly went extremely smooth as they are well written and easy to follow. I love the way the hardware is broken down into the various stages of assembly, that was brilliant! The parts are heavy duty and well manufactured, and the paint finish is nice as well. The only glitch I found on the install was page 8 item #4 crossbar...be aware that later, you have to install a pulley. The instructions tell you to go ahead and tighten everything on page 12...when it's time to install the pully, page 16, you will find out that you have to loosen up everything on the crossbar to center the hole for the pully bolt to line up...no big deal, but there might be a better way to do that step? Overall, I am extremely satisfied with the machine and have used it several times since the install..bearings on the weight bar are smooth and precise, and I love the redesigned "Catch" system for the bar, nice job! Thank you Marcy for creating an affordable home Gym system that feels so professional! Sincerely, Mike H

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Christopher Dowdy

The equipment is well built and I am happy with it.

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Alan
Great bench

I walked into Big 5 sporting goods looking for a workout bench they showed me The Marcy dumbbell bench. I got it home and assembled it very well built every piece fit perfectly assembled in about 1 hr. Put it through a great workout and it was very stable plenty of clearance for arms to move freely. This is exactly what I was looking for I highly recommend this product.

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Jennifer Foulks

I love my equipment! But I can’t give it 5 stars because I was missing parts and it’s so frustrating to call and send emails for something that should have been properly packaged. Now I’m waiting for parts and per the email up to 12 weeks! Not happy!

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Kip Astrom

Would love to use it, but after a month, I have not received a correct part to finish putting it together to use it. Was assembling it when I realized one of the posts only had four holes to support a plate which required five holes. Had to stop assembling. Obviously a machinist fell asleep at the job. Called customer service, they apologized and would send out a replacement part. Waited two weeks and called for a status check. They advised they were having shipping problems, but the part would be shipped next week, kind of like the check is in the mail. Mean time I have a half assembled unit I cannot use. Very frustrating. Would love to be enjoying my equipment and give a better review. I put out good money for a product which evidently is not inspected before it goes out. Have been very inconvenienced. Don't feel customer service realizes the urgency of the situation.

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Edward Molleo III

Easy to use and great for toning muscles! The only regret I have is that it's not 6" to 1 ft. higher from the floor...awkward to sit on to start.

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Michael Perrino

Ordering was easy, product was on time and exactly what I needed!

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Ralph Acito

After years of use I finally had to replace my cables on my Diamond Elite Smith Machine. Marcy had a whole set in one kit. Came right away and I was back up and running in 20 minutes.

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Andy - Pittsburgh
Replacement Part Order

I emailed their replacement parts department and got a response almost immediately. Part was very reasonably price including the shipping.
My gym is over 20 years old so they had to make the part and that was quickly done and sent out. Excellent customer service.

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Selena Velez Iaqiuinta

You have me at hello! Love my plates from Marcy. Super clean and shiny! They don’t rust and came very quickly. I’m very impressed with the company, the customer service and the shipping. The product is of superior quality!

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Steve Salvitti

I purchased the Marcy home gym - MWM-988 years ago. I am a gym rat and use this machine on a regular basis 5 days a week and a few times a week by my son. The result is a lot of wear and tear. I needed a replacement upper cable pull (116" Upper Cable) but was concerned it wouldn't be available or a 3rd party "cable" that didn't fit right on a older model machine. I was thankfully, wrong. The cable was "OEM" and fit exactly to my MWM-988 (per the order description) and was inexpensive. I will always trust Marcy as long as I own the equipment and look forward to one day upgrading to a bigger machine. Trust the Marcy parts and accessories just double-check your machine model as well as the part (i.e. there are many cables).

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Tyler Newton
Marcy Premium Rack

Sturdy, affordable and perfect for what I need! All my weights in order and one place. Easy to assemble with the exact amount of parts, Dad approved!

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Randy McCranie

Very sturdy bench. My only issues are with the leg extensions and the leg curls. My feet hit the base on the extensions and the pads roll down my calfs on the curls. It is manageable though. Overall I am pleased with the purchase.

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Dick Loring

Replacement pulley works fine.